Testimonials

DSC04270 (Small)Here at Master Spec, we perform a valuable and important service for our clients, and it is very important to us that our clients are happy and satisfied with our work. That's what makes us very proud to offer these client testimonials for your review. We look forward to adding your kind comments to this page, and thank those that already have for their patronage!

MasterSpec Home Inspection Service Inc. BBB Business Review

 

Excellent. This is the second time I have worked with Scott. The first time was when I was selling a home and this time when I am buying a home. He is regarded as "the best" in town which is why it takes a while to get on his calendar. He is very thorough and spends about 3 hours doing the inspection. He is very willing to answer questions. I highly recommend him.

Melissa Schoeplein


 

The inspection was almost like a "user's manual" for our new house. They provided a lot of information about cleaning things and minor things to fix once we were in, and were very thorough. 

Colleen Ramais


 

Scott Dalbey is a true professional and a fantastic inspector. He saved us many times his fee in headaches and negotiated savings with the sellers by catching issues we hadn't. He was extremely pleasant to work with, and even helped us with project ideas for increasing the value of the property further! Scott was very thorough in his inspection, and never was frustrated to answer our questions no matter how seemingly obvious the answer was. He also came back without complaint and on his own initiative to do a second Radon test when the first one reported an error. I would not hesitate to choose MasterSpec when I need a home inspection in the future.

Ben Briggs


 

I'll preface this in which I only write reviews if I have experienced either exceptional customer service, or a horrifying experience. In the case with MasterSpec, my experiences with them were outstanding. MasterSpec was extremely thorough in their inspection of the 2 houses inspected between October and May. He took the time to explain during the inspection what he found and the extent of his findings. The first house I was looking to purchase, the home, which appeared great, turned into a nightmare of findings. MasterSpec was competent enough to explain the seriousness and when replacement would need to take place. He wasn't biased in any assessments and even went as far as to state a few options as to potential approaches for fixing the surprising findings. MasterSpec was early to appointments, respectful and willing to explain answers to my questions. Both inspection reports were sent before end of the day of inspections. After the first inspection of the house considered for purchase in October, there were no hesitations to utilize MasterSpec once more in May. The results of the May inspection were once again informative and MasterSpec remembered the previous inspection to make comparisons between what was observed. MasterSpec went above and beyond by suggesting timelines of treating the wood deck and ways in which to preserve and protect the home. What I really enjoyed is that he didn't recommend any vendors or companies for any enhancements, but instead offered guidance as to "what to be careful for" in the chance I chose to do the work myself. I'd highly recommend MasterSpec.

Blake G.

 


 

Scott is very professional, patient, and courteous. He was ready to answer questions during the whole process. He could find every tiny problem, even the holes in the window screen. He put down a note on AC to let me know what direction is correct for filters. He also gave me useful advice on upgrades, such as changing washing machine water supply hoses. My agent highly recommended him and said Scott is the best in our area. I have to admit my agent is correct. Scott really did a great job! I would definitely recommend him to whoever wants to do a home inspection or radon test.

Jun Qiu


 

Scott performed a very thorough home inspection on the house we are getting ready to purchase. he let my husband and I know all the problems we would need to take care of and explained in layman's terms what was wrong and why it needed fixed, as well as other concerns or issues we should be aware of for the future. Scott was very personable, used care with wearing booties in the house and was very respectful of us and the home owner.

Kendra Swiger


 

We would highly recommend Scott from MasterSpec. We're going through the process of buying our first home and were nervous with what the inspection would find. Scott was very thorough, professional, and extremely knowledgeable. After he finished his inspection he took us through the house and showed us everything he found, and gave us ample time to ask questions. At no point did we feel rushed. He gave us valuable instruction and advice regarding our sump pump, fireplace, whirlpool tub, etc. -- all things we were unfamiliar with maintaining as first time home owners. We were extremely satisfied with our home inspection and feel confident that he found every little thing that could potentially become an issue in the future.

Maura McDonald


 

Scott went through the entire house and inspected it thoroughly. He took pictures of all important items and shared with me. We feel that Scott did a great job in finding all repairs that needed attention. There were three interior doors that didn't latch properly, a leaky sink and two spots that needed caulked. I was glad that we did a radon inspection because the house tested high for levels. Scott also showed me features of the house. He showed me how and when to change the furnace filters, where the main shut offs were located, and how to use the gas fireplace. We were very pleased with his work.

Justin Burrell


 

This is the second home that I have had inspected by Scott. He does a great job and is very thorough and very helpful in teaching me about different specs of the home. The first home that he inspected for me in 2011 was actually the second time he inspected that home(he inspected it as a new construction originally). On this house which was a new construction he did not find any major issues and provided some tips for a finished basement and measures to keep it dry if the water heater or sump pump fails. Highly recommend!

Greg Sopa


 

Everything went great. Scott explained everything to us in detail. Answered all of our questions and provided us with a 16 page report with many pictures, instructions, and details about valves and shutoffs in the house. He even labeled our shutoffs with tags, our air filter size/flow, and marked our important lines running through the house. He ran all of the appliances and tested them, checked every outlet/switch/etc. You definitely get what you paid for with MasterSpec. Scott spent about 2 -1/2 hours to inspect our 1600 finished / 2400 total square foot zero lot line.

William Gutierrez


 

Scott Dalbey came highly recommended by our realtor. He did the inspection himself. He is both very professional and very personable.

James Farmer


Scott Dalbey is simply great! He knows his stuff. He is personable and professional. He took the time needed to do a complete and thorough inspection of the home we are buying. I am comfortable that I understand and know this home...probably much better than if I had simply spent 5 or 10 years living in it. Don't take a chance and go with just who's available....it's worth the wait to go with MasterSpec.

John Sfondilias


 

Scott Dalbey from MasterSpec was very professional. We especially enjoyed the time he took to share his past experiences with various issues involved in our prospective new (old, 1910) home.

Rudy Kottemann


 

Scott inspected a house we were purchasing and did an excellent job. He was prompt, courteous, informative, knowledgeable, professional and open to all questions. He produced the final written report the same day. It was detailed, well organized, and easily understood.

Cynthia Wellman


 

Scott found issues that the guy who did a pre-inspection for the seller did no t report. The inspection saved us $8,000 on our home purchase as we raised the most critical inspection issues with the sellers.

Virginia Brubaker


 

Scott was very personable and extremely knowledgeable. I walked around with him and he explained what he was checking for and even gave me advice on how to care for certain things. He was very receptive to any questions I had as well. It was a very positive experience overall.

Danielle Kawakita


 

He did a VERY professional and complete home inspection. We are not selling or buying but wanted to know if our home was in need of any repairs that we have missed. His complete report was emailed to us the day of the work provided and the next day responded to questions that we had about some of the things he found. A real gentleman with 20 years of experience. He spent a considerable amount on the roof looking for any tears in our rubber roof. Checked every electrical outlet. Took the fuse box completely apart looking at the wiring for problems. He was good.

William Ackermann


 

Scott was extremely knowledgeable and professional. He far exceeded our expectations of the process. We are first-time home buyers and had little to no idea what the inspection would entail. Scott not only took the time to explain to us each item he included on the report, but also explained the maintenance schedule and how items worked around the home. The time he took for explanation was very helpful, especially since my husband and I have never owned a home before. Scott also provided several helpful tips on how to make minor repairs around the home ourselves and encouraged us to contact him at any time if we had questions later on. He explained that we were now his "customer for life" for any questions about our home or referrals to others for work or repairs. Scott was extremely personable and explained items in a way that was easy for the lay person to understand. His inspection and report were incredibly thorough and detailed. The report was provided very quickly (later the same day) and was very beneficial in negotiating our requests with the sellers. We highly recommend Scott and would definitely utilize his services again. He is by far on of the best service professionals we have ever worked with.

Alison Morgan


 

Scott preformed a home inspection for us on a property that we had put an offer on. He took the time to thoroughly check every aspect of the house. He looked as low as the crawl space and was on a ladder in the attic. He took time to explain to us when things were wrong and gave us an idea of how to go about fixing the problems. Then sent us a very detailed report just one day after viewing the property. The report was very clear about what issues needed to be fixed. He even added pictures which were helpful. Scott arrived on time, if not early. He had a tablet he was working off of and went room to room around the house. He spent a lot of time in the garage looking at the water heater and furnace. He inspected all of the plumbing and electrical components and would take note of issues as he found them. He would also take pictures so that we could remember the exact issue. Scott was very focused during his time in our house but also made us feel as we could stop him at any time for a quick question or five. : ) He was very personable and pleasant throughout the inspection. We would absolutely recommend him to family and friends and would use his services in the future if needed.

Rachel Calvin


 

Scott was recommended by my realtor. I was very impressed with his professionalism and the through job he did at our home. He was here for 3 hours and went everywhere (roof, attic, crawl space, etc.). He was able to quote the price before he came over based on our square footage. His final report was email to me in the same day and it was 21 pages with easy to understand explanations and photos of trouble spots. It has become a valuable blueprint for what we need to focus on and prioritize. Money well spent. Also, I am not very knowledgeable about homes and he patiently explained things to me that I did not understand. I would definitely recommend him!

Melissa Schoeplein


 

We used MasterSpec Home Inspection Service, Inc for our home inspection. He was very professional and extremely thorough. He came back for the follow up appointment and he went through every single thing that he said needed to be fixed. He made sure that it was fixed. I like his attention to detail.

Jacob Emberton


 

I used MasterSpec Home Inspection Service to check our basement and crawlspace for water pooling and mold. He was very professional, personable and we really liked him. He took pictures when he was down there so he could show us what he found. He was thorough, knowledgeable and knew what he was talking about. He was very responsive and quick to come out after we called. I will use him again in the future. 

Kylene Gilbert


 

Our home inspection was scheduled for 4 pm midweek. I arrived at 4:00 pm with my six year old in tow to find Mr. Dalbey already on the roof of the home, inspection board in hand and greeting us with a friendly wave and an "I'll be down in a moment." Mr. Dalbey took the time to remove a fallen branch from the roof as a courtesy, check the entire roof down to noting a total of four missing shingles and also noting that certain areas had been recently re-tarred and done well. The rest of the home inspection was done with the same amount of professionalism and attention to detail. Mr. Dalbey spend about two hours checking all aspects of the interior and exterior of the home, noting everything from how well the bathroom surrounds were jointed together to what type of insulation was in the attic, and whether the home's mechanicals were in good working order. At the end of the inspection, Mr. Dalbey took well over a half-hour to walk both my husband and myself through what he'd found in the home -- noting BOTH what needed to be fixed AND what was actually good or well-done in the home. Mr. Dalbey took the time to explain why he thought certain things needed to be fixed, whether that was the Home Seller's obligation and what our options as buyers were. Mr. Dalbey was professional, thorough and personable. We would HIGHLY recommend him and his services. 

The Wedigs


 

MasterSpec was recommended through my realtor. Met Scott at the house and started going through the home inspection with him. He spend about 2.5 hours going through the house thoroughly and made it a point to show me any preventative maintenance that I could do on the appliances throughout the house. Did an excellent job of answering any questions that I had during the inspection. He even gave me a recommendation for a carpet cleaner! Overall I was extremely happy with Scott's services and would highly recommend him for a future home inspection!

Greg Sopa


 

We hired Scott Dalbey at MasterSpec to inspect a new home we were purchasing. He was so thorough and so professional during the inspection: we were very impressed. He took time to explain things to us in just enough detail and provided us with a very thorough report. He was extremely responsive and was available for follow up calls as we moved forward with our purchase. We most certainly would hire Scott at MasterSpec again and recommend him to anyonedf7/88 thinking of selling or buying a home.

Laura Huth & Patrick Rietz


We really appreciate the attention to detail you provide, the high quality and professionalism of your service and the final report, as well as your pleasant personality. MasterSpec exceeded our expectations and greatly outperformed other inspection services we have seen.

Best wishes,
Stephan


Scott,

Thanks so much for your help. I really appreciate all the time and help you gave me today. The inspection process was thorough and educational.

Thank you,
Kristi Martin


I recently used MasterSpec to do a home inspection on a house I am purchasing and really appreciate the VERY thorough job Scott did on my inspection. He completed the inspection report at the house and got the report to me immediately. Scott’s report was easy to read and understand. I was most amazed by how thorough, friendly, and accommodating Scott was throughout this process.

Tami Kimmel


Scott,

Thanks so much for your time and your attention to detail. You have provided great peace of mind.

Mickie


Scott,

Anita and I greatly appreciate the service you performed for us. I was impressed with the professionalism and job knowledge you demonstrated. We also appreciated your patience and understanding. I will highly recommend you as THE person to contact. Please feel free to pass these comments on to the appropriate person in your agency or share them with anyone you choose.

Thank you,
Larry Taylor


Scott,

Thanks for doing such a thorough inspection. I don’t have any worries about what I’m getting into. I’ll certainly recommend you to others in the future.

Regards,
T. Heimbaugh


Thank you so much. It was a pleasure meeting you and I just want you to know that your thoroughness and professionalism were most appreciated. It meant a lot to be able to trust you and your company working on my behalf.

Gina Moton


Scott,

Thank you for a superb, comprehensive, informative, and thorough inspection. You have a wonderful attitude – both friendly and sincere. Your service was worth so much more than your inspection fee. Above and beyond the call of duty!

Most sincerely,
Patti and Dale Anderson


Scott,

There were sufficient defects from the inspection that we declined to purchase that home. I have recommended you to “……. Mortgage and Loan” as the only place to go for home inspections in the Champaign/Urbana area. I have never been so impressed.

Thanks,
Terry Naddy


I really do appreciate all the extra time you were willing to give to help me understand my new home. Coming from my home of 30 years, in the woods, this is a huge change.

Thank you,
Carol Goulder


Dear Scott,

Thank you very much for your very thorough inspection. We feel confident in the house now!

Take care and best regards,
Mohammad and Suzanne


Thanks so much Scott! It was great meeting you yesterday. Thanks for doing such a thorough job and for being so helpful.

Jeff & Jessica


Thank you very much! We truly appreciate the attention to detail that you provide. It’s very comforting to know that our new home was inspected with such quality!

Thanks again,
William Bell


Scott,

It was a pleasure to meet you and we were very happy with the thoroughness of the inspection, as well as the time you took to explain things to us as you were performing the inspection. It was very educational!

Thank you for everything!
Anne Johnson


Thanks for your help! I was surprised at all the time you took and the attention to detail. I will recommend your services,

Thanks again,
C.J.R.


Thank you again for your assistance this afternoon. We really appreciate your helpful and informative inspection. Fortunately for us nothing was discovered which would cause us second thoughts in purchasing the house, nevertheless much of what you brought to our attentions helped us to better understand the structure and functioning of this house, and houses in general.

Thanks again!
D.S. and B.C.


Thanks so much for the inspection. We are both very grateful for your thorough and clear explanations of the intricacies of U.S. building practices!

With all good wishes,
J and C


I really appreciate the quickness in your response. I value the professionalism you've shown over the trouble I've had and I will do my part to remember to recommend you to anyone I know who's in need of your service.

Thanks again,
B


We think you did a wonderful job in your inspection, and we would highly recommend you to others! Please feel free to use our name as references should you ever need to, and thank you again for your service and level of professionalism.

Sincerely,
Judy K.


 

Thank you kindly for a job well done. You have a great sense of humor and put my friends mother-in-law to shame. She went through the house with a fine-tooth comb and white gloves and you did her one better! LOL!

Theresa C.


I appreciate your thorough & professional approach, and your willingness to answer my questions. That really made it a valuable process, and will definitely provide me with the information I need to safely proceed on this property.

Thanks again,
Mike


Thank you so much for taking the time to answer in detail my concerns. I appreciate your expertise and I feel much more reassured.

Rita


Thanks a lot Scott. (we) really appreciate it, and everything else you have done to insure we are getting what we paid for. We have nothing but great things to say about you and the business you run. We would highly recommend you to anyone.

K & B


Thanks for your very professional inspection. I missed a lot of things you found!

Joe


We appreciate your professional and personal approach in supplying us with a thorough inspection.

T.S.


We were impressed with your thoroughness and thank you for your time in providing this service for us.

T.T. & J.F.


If you have any comments or questions about services that you have already received from Master Spec, we encourage you to let us know through our contact page.

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